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A successful transition at Morbern

In 2019, Éric Lamontagne, president of Morbern, Ontario, initiated a major technological shift by deciding to migrate the company’s operations from paper form to cloud computing, in order to increase productivity while reducing the risk of errors and loss of time.

The transformation mission was entrusted to Cortex R&D, with whom he evaluated several technological solutions, ultimately choosing the Knack platform for its flexibility, reliability and ease of use without requiring programming skills.

Quickly, the benefits became obvious, promising a significant return on investment.  But beyond the financial gains, the project also revolutionized the monitoring of industrial production steps at Morbern, from the arrival of raw materials to final inspection, ensuring flawless traceability and increased product quality.

Despite the challenges related to culture change among operators with an average of 30 years of seniority and accustomed to traditional methods, the empathetic approach, patient and attentive adopted by Normand allowed a smooth transition to new and more effective practices.

Five years later, Eric and his team could not imagine going back, as the benefits are obvious, with annual gains of millions of dollars, both in terms of raw material savings and productivity gains. Today, the fully converted staff actively contributes to the continuous improvement of the system, highlighting the positive impact of this transformation on the entire company.

This process not only improved the operational efficiency of the company, but also resulted in the creation of the Knack Toolkit Library (KTL) plugin, a Javascript library now available in open source on GitHub, offering the developer community additional tools to optimize their use of Knack.


Erik Lewis, SR Director – VDC, Pipe and Plumbing

Ladies and gentlemen, Normand’s KTL utility is a fantastic addition to your Knack applications. Recently, I added and configured KTL in an application used by our company to manage project information.

KTL solved many of the challenges I faced with Knack.

  • Hide columns (not just empty columns as in Knack)
  • Forms persistence
  • Filter binding
  • Registered user filters and published public filters
  • Bulk Edit and Bulk Delete

The list is long.

Normand responds quickly to bug reports and technical requests and, being an open source solution, he is available to perform a thorough review with those who understand JS. The keyword function is really in the spirit of the No/Low Code mission of tools like Knack.  I think something that would be extremely useful for Normand is to have more users/adopters.  The best ideas from a developer come from the users.  With the increase in the user base, I think this utility will really take off.  And it’s powerful and intuitive enough…

- Erik -

Brian Kimbrough – Pace MSC


I am writing this letter to extend my heartfelt gratitude for the exceptional contributions you have made to our development project. Your attentiveness and the wealth of real-world knowledge and know-how you bring to the table have been invaluable assets to this project.

Your ability to understand complex issues and propose practical solutions is very impressive. Your dedication and commitment to excellence have not only accelerated our project but have also greatly enhanced the quality of our deliverable.

The enthusiasm and expertise you exhibit have positively influenced the project, fostering a more collaborative and productive work environment. It’s a pleasure to work alongside someone who not only excels in their role but also genuinely cares about the success of the project.

Thank you once again for your outstanding contributions. We are truly fortunate to have you as part of our team.

With sincere appreciation,

- Brian Kimbrough -


I’ve known Normand for a couple of years and have been familiar with KTL for the same duration. KTL, or Knack Toolkit Library, is a powerful tool that enhances the functionality of Knack applications, providing advanced features and customisation options that are simple to set up. As a non-coder, I was initially intimidated by KTL, despite its intuitive keyword functionality. However, about a year ago, Norm and I connected, and he took the time to walk me through KTL in more detail. His patience and expertise were invaluable, and since then, KTL has become a standard part of all my Knack builds.

KTL offers a vast array of features, many of which I have yet to explore fully. The ones I currently use have significantly enhanced the intuitiveness and functionality of the applications I build for my clients. These features allow me to provide more robust and user-friendly solutions, which has greatly improved client satisfaction.

Norm is always incredibly responsive to any questions or queries I have. He is willing to dive in and help resolve any issues or brainstorm new ideas, demonstrating his deep commitment to his product and its users. His support is consistent and reliable, which is a huge asset when working with complex tools like KTL.

Norm’s competence, talent, and patience are evident in every interaction. He not only understands the technical aspects of KTL but also how to communicate them effectively to users at all skill levels. His ability to explain and troubleshoot has made a significant difference in how I use KTL.

If you’re looking to extend Knack’s power even further, I highly recommend KTL from Cortex R&D Inc. The tool’s extensive features and Norm’s exceptional support make it an indispensable resource for anyone looking to create more powerful and intuitive Knack applications.

- Carl Holmes -


I have been working with Cortex R&D since May 2023, and using their tools and seeking expertise on developing feature sets. Their ability to solve almost any problem is exceptional. They are extremely details driven, highly organized and very responsive to support requests. I value their expertise.

- Dean Bozzano -

Cortex R&D can help you meet even the most complex IT challenges.